Business model · Retailers
B2B & B2C E-Commerce Platform for Retailers
A B2C and B2B commerce platform built for retailers.
The Main Challenges in Retail
Established and growing businesses face daily operational challenges. They need to increase productivity and optimize their processes.
Manual processes for creating and updating products, collections, media and merchandising
Disconnected systems causing duplicate entry and manual inventory management
Platforms with limited features, requiring third-party apps and teams and driving up costs
Taking On the Challenges
Manual processes
Automation
Disconnected systems
Connectivity
Platform limitations
Flexibility
The Limits of Other Platforms
Many commerce platforms have limited features, holding companies back from delivering an exceptional experience and forcing compromises. HeroShop is modular, open, adaptable and cost-effective.
- Proprietary technology
- Poor scalability
- Configuration issues
- Limited multilingual and multi-currency capabilities
- Limited B2B features
- Reliance on third-party apps and implementation teams
- High implementation costs
- High operating costs
A tailored solution for retailers.
Complete flow management, automating customer interactions and daily operations — synced with your internal systems, 100% native, fully managed, with a dedicated team.
A Full Range of Online Commerce Features
Everything your shoppers expect, on a storefront you fully control.
Outstanding multi-brand storefront
Optimized product discovery and search
Fast and efficient ordering
Marketing automation
Merchandising tailored to the consumer market
Product reviews
Loyalty program
Personalized experience
Simplified Multilingual Product & Data Management
Our solution centralizes several brands and product lines within a single interface.
Automatic creation and central management of products, photos, categories and related content
AI-assisted multi-brand, multi-channel, multi-region and multilingual management
Multi-site B2C and B2B on a single platform
Automated Inventory Synchronization
Real-time inventory sync across warehouses and marketplaces — eliminating errors and cutting management time for better planning.
Inventory and marketplace synchronization
Access to inventory updated in real time
Optimized replenishment and supply planning
Other Benefits for Administrators
Run more brands and channels with the team you already have.
Faster data management — no specialized staff required
Multi-channel, multilingual and multi-region management
Automated SKU and catalog management
Fast order capture, processing, approval and delivery
Full visibility into customer and order history
Complete control over access and permissions
Launch new brands and channels quickly
Data synchronization across all your systems
Built on Experience
HeroShop was born out of the experience and the needs identified by our agency, with a multidisciplinary team behind it.
10,000+
successful projects
300+
satisfied clients
20+
international awards
25+
years of experience
Common questions
Straight answers to what buyers ask us most.
- What do retailers gain from unifying B2B and B2C?
- One catalog and one inventory behind every channel, so retail, wholesale and online storefronts never drift apart. Merchandising, promotions and personalization are automated from the same product data instead of being duplicated per channel.
- Does HeroShop connect to my ERP and accounting system?
- Yes. HeroShop is built around a data hub with native synchronizations to ERP, accounting, POS, PIM and marketplace systems. Orders, customers, products, prices and inventory move both ways automatically, so your teams stop re-entering the same data in two systems.
- Can HeroShop run B2B wholesale and B2C retail from one catalog?
- Yes. B2B, B2C and D2C run on a single platform, one product catalog and one inventory. Each audience gets its own storefront, pricing rules and content, while your team manages products, media and stock in one place.
- Does the platform support multiple currencies, languages and brands?
- Yes. HeroShop is multi-site, multi-brand, multi-region, multilingual and multi-currency by design. You can operate several stores and markets, in English and French, from one administration with localized catalogs, prices and content.
- How are customer-specific prices and agreements handled?
- Through multiple price lists and special agreements applied per client, group or organization. Buyers sign in and see their negotiated pricing, their assigned catalog and their order history, with approval levels and roles reflecting their internal structure.
Ready to Transform Your Business?
Let's talk!