Skip to main content

Product > Technology & Integrations

HeroShop Technology: Open Architecture and Native Integrations

An open, modular, object-oriented codebase that adapts to your business — not a template you have to work around.

100% native

Every feature ships in the core product. B2B ordering, price lists, access levels, synchronizations and automation are part of the platform itself, not third-party apps stitched together on top of it.

  • No plugin conflicts when the platform is upgraded
  • No stack of per-app subscriptions to renew and reconcile
  • One team accountable for the whole system, end to end

The platform adapts to you

Open modular object-oriented codebase

The platform is extended, not worked around. New business rules are built into the core, not bolted on.

Custom front-end, no template constraints

Your storefront is designed for your brand and your buying flows, with no theme limitations to fight.

Perpetual non-exclusive license

You keep the right to use the platform, on terms that don't lock your business to a renewal cycle.

We connect to what you already run

Via API or file exchange, whatever your systems. Each connection is built and maintained by our team.

  • Microsoft Dynamics

    ERP

    Two-way sync of products, prices, customers, orders and invoices with your Dynamics ERP.

  • SAP

    ERP

    Orders flow straight into SAP, and stock and pricing flow back to the storefront.

  • Salsify

    PIM

    Enriched product content, media and attributes published to every channel from one source.

  • Akeneo

    PIM

    Catalog structure, translations and variants kept in step with your Akeneo records.

  • Salesforce

    CRM

    Accounts, contacts and order history shared so sales reps work from one customer view.

  • HubSpot

    CRM

    Buyer activity and order data feed your marketing lists, workflows and reporting.

  • WMS

    Operations

    Picking, packing and real-time stock levels connected to your warehouse system.

  • TMS

    Operations

    Shipping rules, carrier selection and tracking numbers exchanged automatically.

  • POS

    Operations

    In-store sales and online orders share the same catalog, pricing and inventory.

  • CDP

    Data

    Unified customer profiles enriched with commerce behavior from every channel.

  • BI

    Data

    Clean commerce data pushed to your reporting tools for sales and margin analysis.

  • Amazon

    Marketplaces

    Listings, inventory and orders synchronized with your Amazon marketplace account.

  • Walmart

    Marketplaces

    Catalog and fulfillment data kept aligned with Walmart marketplace requirements.

  • EDI

    Marketplaces

    Standard EDI documents for purchase orders, invoices and shipping notices.

Running something else? We connect to it too — tell us your stack and we'll map it.

Included in every Heroshop License

  • License
  • Hosting
  • Staging server
  • Mirror server
  • Backups
  • 24/7 Pager Duty
  • Security updates
  • Training
  • Phone and email support

Built on

  • Ruby on Rails
  • Ember
  • React
  • PostgreSQL
  • ElasticSearch
  • Docker
  • nginx
  • OVH Cloud
  • AWS S3
  • GitHub Actions CI/CD
  • RESTful APIs
  • OpenAI API for automated translation

Curious about how we can help modernize your e-commerce ecosystem?

Let's talk!