Industries · Food & Beverages
B2B E-Commerce Platform for Food & Beverage Distribution
A commerce solution built for food & beverage distributors.
Some of the Main Challenges in the Food & Beverages Industry
High volume of calls and manual order management
Errors and conflicts in order processing
Delayed accounts receivable and time-consuming follow-ups
Adapts to your needs. Without compromise.
The solution to your business challenges, transforming the way you manage your back-office and deliver products to your customers — faster and more efficiently.
Automated Calls & Reminders
Save hundreds of hours of calls every month.
Send at the optimal time for each client, based on their habits
SMS with automatic login link — no password to remember
Push notification before closing time
Automatic email to your sales team with clients who haven't ordered yet
Automated Order Processing
Eliminate transcription errors and sell more with every order.
Order form tailored to each client, with their history
Quick search by barcode scanning
Complementary product suggestions based on buying habits
Weekly promotions exclusive to a banner or client group
Client can modify the order until closing time
Automated Payments & Accounts Receivable
Let the platform do the follow-up for you.
Payment by credit card, Interac or electronic transfer
Automatic detection of overdue accounts
Access control: up-to-date balance conditions access to ordering
Balance due and payment link displayed directly in the order form
Everything the platform gives you
Save hundreds of hours on calls and reminders to your clients for order processing.
B2B Portal & Client Accounts
End-to-end Order Management
Multiple Price Lists, Agreements & Discounts
Access Levels & Enhanced Security
Advanced Search & Filters
Automated Emails & SMS
Common questions
Straight answers to what buyers ask us most.
- Does HeroShop handle recurring food orders and delivery windows?
- Yes. Buyers reorder from order grids and past orders, with contract pricing applied automatically, and orders flow to your accounting and logistics systems so delivery routes and windows stay accurate without manual re-entry.
- Does HeroShop connect to my ERP and accounting system?
- Yes. HeroShop is built around a data hub with native synchronizations to ERP, accounting, POS, PIM and marketplace systems. Orders, customers, products, prices and inventory move both ways automatically, so your teams stop re-entering the same data in two systems.
- Can HeroShop run B2B wholesale and B2C retail from one catalog?
- Yes. B2B, B2C and D2C run on a single platform, one product catalog and one inventory. Each audience gets its own storefront, pricing rules and content, while your team manages products, media and stock in one place.
- Does the platform support multiple currencies, languages and brands?
- Yes. HeroShop is multi-site, multi-brand, multi-region, multilingual and multi-currency by design. You can operate several stores and markets, in English and French, from one administration with localized catalogs, prices and content.
- How are customer-specific prices and agreements handled?
- Through multiple price lists and special agreements applied per client, group or organization. Buyers sign in and see their negotiated pricing, their assigned catalog and their order history, with approval levels and roles reflecting their internal structure.
Ready to Transform Your Business?
Let's talk!