Racks of apparel in a fashion distribution warehouse

Industries · Fashion

B2B & B2C E-Commerce Platform for Fashion Brands

A commerce platform built for the fashion industry — B2B and B2C, on one system.

The Main Challenges in the Fashion Industry

1

Time-consuming management of products and photos

2

Errors and wasted time syncing inventories and price lists

3

Tedious manual entry of B2B orders

Other Challenges in Fashion

These challenges call for advanced technology and processes to guarantee speed, profitability and customer satisfaction.

  • Difficult management of order grids
  • Complex handling of discounts and rebates
  • Hard-to-manage seasonal pre-orders
  • Manual processing of returns and exchanges
  • Difficulty tracking split deliveries
  • Very demanding management of multiple languages, regions and currencies
  • Time-consuming management of multiple B2B and B2C sites for different markets and brands

A tailored solution for the fashion industry.

Adapts to your needs. Without compromise. A complete B2B and B2C commerce platform, synced with your internal systems and automating your manual processes — 100% native, fully managed, with a dedicated team.

HeroShop ordering app shown on two phones

Automated Content, Product & Collection Management

Our platform simplifies collection management by automating the creation and updating of your product information.

Automatic creation of products and collections

AI-assisted multi-channel, multi-region and multilingual management

Automatic photo management

Synchronization With Your Internal Systems

Smooth, accurate data management with real-time sync of inventories and restocking across every platform and management system.

Inventory and marketplace synchronization

Automated returns and exchanges (B2B and B2C)

Restocking date synchronization

Integration and sync with your internal systems

Unified Pricing & Trade Agreement Management

Manage multiple price lists with ease and automatically apply discounts based on your specific commercial terms.

Custom pricing with multiple price lists and special agreements

Automatic discounts and rebates based on purchase volume

Order grids that make bulk ordering easy

Other Key Features

For your users and administrators, on a single platform.

Pre-order management for upcoming seasons

Split deliveries with multiple notifications

Multi-site B2B and B2C on a single platform

AI image processing, content generation and translation

Real-time sync with POS, ERP, WMS and marketplaces

Automated merchandising for new arrivals, sales and clearance

Before & After Automation

From manual entry at every step of adding products and content, to POS and site synchronization with automated product creation and updates.

20 h

saved every week on product and content entry

$1,700+

in monthly savings at $20/hour

16 months

to full return on investment

+

significant growth in online sales

Benefits for Your B2C Customers

One platform serving your wholesale partners and your direct-to-consumer shoppers.

Outstanding multi-brand storefront

Optimized product discovery and search

Fast and efficient ordering

Marketing automation

Merchandising tailored to the consumer market

Product reviews

Loyalty program

Personalized experience

Common questions

Straight answers to what buyers ask us most.

Does HeroShop support size and color matrices for apparel?
Yes. Fashion brands sell by size and color grids for wholesale buyers and by standard product pages for consumers, using the same catalog, the same inventory and seasonal collection management across both channels.
Does HeroShop connect to my ERP and accounting system?
Yes. HeroShop is built around a data hub with native synchronizations to ERP, accounting, POS, PIM and marketplace systems. Orders, customers, products, prices and inventory move both ways automatically, so your teams stop re-entering the same data in two systems.
Can HeroShop run B2B wholesale and B2C retail from one catalog?
Yes. B2B, B2C and D2C run on a single platform, one product catalog and one inventory. Each audience gets its own storefront, pricing rules and content, while your team manages products, media and stock in one place.
Does the platform support multiple currencies, languages and brands?
Yes. HeroShop is multi-site, multi-brand, multi-region, multilingual and multi-currency by design. You can operate several stores and markets, in English and French, from one administration with localized catalogs, prices and content.
How are customer-specific prices and agreements handled?
Through multiple price lists and special agreements applied per client, group or organization. Buyers sign in and see their negotiated pricing, their assigned catalog and their order history, with approval levels and roles reflecting their internal structure.

Ready to Transform Your Business?

Let's talk!