Functionalities

Multi-Everything

HeroShop® automates repetitive manual tasks.

Multi-Site
Multi-Brand
Multi-Region
Multi-Channel
Multilingual
Multi-Currency
Multi-Unit of Measurement
Multi-Access

Data Hub & Management System

Data Hub

Create a data hub and synchronize your inventory, prices and products across multiple websites, marketplaces and internal systems, eliminating manual processes and errors.
Site Management

Manage multiple websites, storefronts and brands, configure their settings to align with business goals, and maintain their functionalities to ensure an optimal performance, from a single interface.
Content & Media Management

Create and optimize engaging multimedia content & automate photo updates, ensuring fast loading times and compatibility across devices, for enhanced user engagement and effective audience communication.
Product Management

Update product listings and details with accurate descriptions, organize them logically within the catalog with relevant categorizations.
Collection Management

Group related products or content into collections or categories based on common themes or attributes, organize them in a way that aids browsing and discovery.
Prices, Discounts & Offers

Set competitive prices for products, adjust them in response to market dynamics or promotional strategies, and manage discounts and special offers effectively to maximize sales and profitability.
Price List Management

Create multiple price lists reflecting the specific arrangements with each of your customers and increase sales through dynamic pricing rules.
Order Management

Process incoming orders promptly, track their progress from placement to fulfillment, communicate order statuses to customers in a timely manner, and resolve any issues or delays quickly and efficiently.
Inventory Synchronization

Synchronize inventory across websites and marketplaces in real time, avoiding selling the same product twice on two different channels.
Return Management

Handle return requests swiftly and efficiently, process returns and exchanges according to established policies, track returned items back into inventory, and analyze return data to identify trends.
Role, client, and organization

Define user roles and permissions based on responsibilities and requirements, manage client accounts and relationships effectively, and organize the organizational structures.
Access Management

Control access rights and permissions for different user roles, assign appropriate levels of access to sensitive information or functionality, and maintain an audit trail of user activities to ensure data security.

“HeroShop® was the answer to our needs, without compromise, within our budget and better than custom development or enterprise platforms. It has proven extremely stable and user friendly for our internal staff in charge of updating the site.”

John Balash, VP Marketing, Action Sport Physio

B2B Functionnalities

A complete suite of B2B built-in funtionnalities to optimize and accelerate orders, including:

Registration and login
Account and access level management
Address book
Multiple shopping carts
Bulk orders
Recurring orders
Payments via PO, credit card, points
Order tracking
Return tracking
Delivery tracking
Approved products
Email and SMS alerts

B2C & D2C Functionnalities

For an optimal e-commerce experience

Product discovery & search
Detailed product pages
Cart and checkout
Secure payment
Merchandising
Discounts and promotions
Real time personalization
Product reviews
Customization
Loyalty program
Referral program
Delivery tracking
Email and SMS alerts

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