Product > B2C & D2C Features
Simplify Your Operations


Empower Your B2C & D2C Commerce Experience


Miximize the potential of your commerce platform with our powerful features designed to boost customer engagement and drive sales.

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Manage Multiple Storefronts, Brands & Experiences with one comprehensive commerce platform
From marketing automation to personalized experiences and loyalty programs, we provide everything you need to create unforgettable shopping experiences for your customers.
Key B2C & D2C Features To offer an exceptional experience
HeroShop® automates repetitive manual tasks. Here are some 100% native B2C & D2C Features.
  • Marketing Automation
  • Product Reviews
  • Merchandising
  • Real-Time Personalization
  • Automate Photo Updates
  • Loyalty & Referral Programs
“HeroShop® has allowed us to fully automate merchandising, inventory updates and adding new collections to our website. Managing our site is no longer a hassle and we can focus all our efforts on serving our customers and maximizing our sales.”
Stéphanie Fraser. President, Chaussures Pierre-Roy.
Case Study
Marketing Automation: Automatic follow-ups with customers
Automate marketing tasks to engage customers effectively and drive sales.

  • Automated email campaigns
  • Personalized product recommendations
  • Dynamic content delivery

Product Reviews: To help customers make the best decisions
Encourage customer feedback and build trust with authentic product reviews.

  • Allow customers to leave reviews and ratings
  • Display reviews prominently on product pages
  • Moderate reviews to maintain quality and trust

Merchandising: Tailored to the consumer market
Optimize product presentation and boost sales with strategic merchandising techniques.

  • Dynamic product categorization
  • Promotional banner management
  • Cross-sell and upsell recommendations

Personalisation: A customized experience
Real-time personalization based on purchases or browsing.

  • Personalized product recommendations based on browsing history
  • Dynamic content based on customer demographics and behavior
  • Customized promotions and offers

Loyalty & Referral Programs
Reward your existing & new customers
Loyalty and referral programs are powerful tools for businesses to enhance customer engagement, increase retention, and drive sales. By rewarding customers for their loyalty and encouraging them to refer friends, businesses can create a strong, loyal customer base and attract new customers through word-of-mouth marketing.
  • Points-based rewards system
  • Referral bonuses
  • Exclusive offers and discounts
  • Tiered loyalty programs
  • Personalized rewards
  • Track and analyze program performance
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