Product > Platform Capabilities
The HeroShop Platform: Unified B2B and B2C Commerce
The solution to your business challenges, transforming how you manage your business and deliver your products to your customers, faster and more efficiently.
Multi-Everything
All from a single management interface.
Multi-Site
Multi-Brand
Multi-Region
Multi-Channel
Multilingual
Multi-Currency
Multi-Unit of Measurement
Multi-Access
Data Hub & Management System
Data Hub
Create a data hub and synchronize your inventory, prices and products across multiple websites, marketplaces and internal systems, eliminating manual processes and errors.
Site Management
Manage multiple websites, storefronts and brands, configure their settings to align with business goals, and maintain their functionalities from a single interface.
Content & Media Management
Create and optimize engaging multimedia content and automate photo updates, ensuring fast loading times and compatibility across devices.
Product Management
Update product listings and details with accurate descriptions, organized logically within the catalog with relevant categorizations.
Collection Management
Group related products or content into collections or categories based on common themes or attributes, organized to aid browsing and discovery.
Prices, Discounts & Offers
Set competitive prices, adjust them in response to market dynamics or promotional strategies, and manage discounts and special offers effectively.
Price List Management
Create multiple price lists reflecting the specific arrangements with each of your customers, and increase sales through dynamic pricing rules.
Order Management
Process incoming orders promptly, track their progress from placement to fulfillment, and communicate order statuses to customers in a timely manner.
Inventory Synchronization
Synchronize inventory across websites and marketplaces in real time, avoiding selling the same product twice on two different channels.
Return Management
Handle return requests swiftly, process returns and exchanges according to established policies, and track returned items back into inventory.
Roles, Clients & Organizations
Define user roles and permissions based on responsibilities, manage client accounts and relationships, and organize organizational structures.
Access Management
Control access rights and permissions for different user roles, assign appropriate levels of access, and maintain an audit trail of user activities.
Built for both sides of your business
A complete suite of built-in B2B functionalities to optimize and accelerate orders.
- Registration and login
- Account and access level management
- Address book
- Multiple shopping carts
- Bulk orders
- Recurring orders
- Payments via PO, credit card or points
- Order tracking
- Return tracking
- Delivery tracking
- Approved products
- Email and SMS alerts
“HeroShop® was the answer to our needs, without compromise, within our budget and better than custom development or enterprise platforms. It has proven extremely stable and user friendly for our internal staff in charge of updating the site.”
John Balash — VP Marketing, Action Sport Physio
What this changes, by role
For your company
Faster order processing, fewer errors, lower operating cost
For administrators
One interface instead of several systems, no double entry
For your B2B clients
Order 24/7, with their own prices, products and approvals
For your B2C customers
A personalized experience across every channel