FR
MediSecur
MediSecur, a Quebec-based company, has been specializing in the sale of first aid medical equipment and supplies since its establishment in 2006. Founded with a vision to create a single destination for professional medical equipment for paramedics, MediSecur has built a reputation for excellence, with dedicated professionals available to address customer inquiries.
The Challenge
MediSecur had a lot of ambition regarding their commerce operations. With activities in three different markets, each with its own verticals, MediSecur wanted to manage different checkout processes efficiently, so as to remove confusion and improve the overall customer experience. Additionally, they needed a solution to set up customized access levels for different users, streamline product management, and organize orders based on the organization. They required a system to facilitate product approval by the company, manage multiple price lists, and efficiently handle government calls for tender.
Our Solution
Our commerce solution successfully addressed these challenges, optimizing MediSecur’s commerce operations, and providing a seamless and efficient shopping experience for their customers while improving internal processes and compliance.
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3 markets, different checkout by vertical -
Access levels, product management, organization-based orders -
Multiple price lists & Product approval by company -
Government calls for tender
Heroshop® allowed us to create a B2B e-commerce site whose functionalities and order flows adapt exactly to the needs of our different customer categories. We thus stand out from the competition in a way that is difficult to imitate!
— Sylvia & Valérie Gilbert. Co-owners, MediSecur.
